Shipping & Delivery Policy

Shipping & Delivery Policy

Thank you for shopping with Workstationers. This Shipping & Delivery Policy explains how orders are processed, shipped, and delivered when purchases are made through Workstationers.com.

By placing an order, you agree to the terms outlined below.

1. Shipping Coverage

Workstationers currently ships only to addresses located within the United States.

At this time, we do not offer international shipping, freight forwarding services, or shipments to destinations outside the United States.

Orders submitted with unsupported delivery destinations may be cancelled and refunded.

2. Order Processing

Orders are generally processed after:

• Payment authorization is successfully completed
• Order information is verified
• Inventory availability is confirmed
• Fraud prevention reviews are completed when necessary

Most orders are processed within 1–3 business days.

Processing times may vary during:

• Peak shopping periods
• Holiday seasons
• Severe weather events
• Inventory shortages
• Carrier disruptions
• Manufacturer supply delays

Business days do not include weekends or U.S. federal holidays.

3. Shipping Methods

Shipping methods are selected based on product type, warehouse location, delivery destination, and carrier availability.

Orders may be shipped using one or more national or regional carriers.

Available shipping options, if applicable, will be displayed during checkout.

4. Delivery Estimates

Estimated delivery times displayed on the website are provided for informational purposes only.

Delivery estimates are not guaranteed delivery dates.

Actual delivery times may vary due to:

• Carrier operations.
• Weather conditions.
• High shipping volumes.
• Supply chain interruptions.
• Remote delivery locations.
• Other circumstances beyond our reasonable control.

Workstationers is not responsible for delays caused by shipping carriers or external events after an order has been transferred to the carrier.

5. Order Tracking

When tracking information becomes available, customers may receive shipment confirmation and tracking details via email.

Tracking updates are provided by the shipping carrier and may not update immediately after shipment.

Customers should allow reasonable time for tracking systems to refresh.

6. Multiple Shipments

Orders containing multiple products may arrive in separate shipments.

Depending on inventory availability, products in the same order may be shipped from different warehouses, suppliers, or fulfillment locations.

Additional shipping charges will not be applied solely because an order is divided into multiple shipments.

7. Shipping Address Accuracy

Customers are responsible for providing accurate and complete shipping information.

Please verify:

• Recipient name
• Street address
• Apartment or unit numbers
• City
• State
• ZIP code
• Contact information

Workstationers is not responsible for delays, losses, or additional costs resulting from incorrect, incomplete, or outdated shipping information provided by the customer.

8. Undeliverable Packages

Packages returned as undeliverable due to:

• Incorrect addresses
• Refused deliveries
• Failed delivery attempts
• Unclaimed shipments

may be subject to return shipping charges, carrier fees, or order cancellation.

Any applicable refund may be reduced by shipping-related costs incurred during the delivery attempt.

9. Lost, Missing, or Damaged Packages

If a package appears lost, damaged, or missing during transit, customers should contact us as soon as possible.

We may work with the shipping carrier to investigate the shipment and determine available resolution options.

Claims involving carrier-related delivery issues may require additional information, documentation, or verification before a resolution can be provided.

Customers should retain all original packaging until the shipping investigation has been completed when possible.

10. Delivery Confirmation

An order may be considered delivered when the carrier confirms delivery to the shipping address provided during checkout.

Delivery confirmation provided by the carrier may include:

• Tracking records
• Delivery scans
• GPS confirmation
• Photographic evidence when available

Once delivery has been confirmed by the carrier, responsibility for securing the package transfers to the recipient.

11. Shipping Restrictions

Certain products may be subject to shipping restrictions based on:

• Product specifications
• Carrier limitations
• Regulatory requirements
• Geographic service availability

If a product cannot be shipped to a particular location, the order may be modified, delayed, or cancelled.

12. Force Majeure

Workstationers shall not be responsible for shipping delays or delivery failures caused by events beyond our reasonable control, including but not limited to:

• Natural disasters
• Severe weather
• Labor disruptions
• Transportation interruptions
• Government actions
• Public emergencies
• Supply chain disruptions
• Carrier operational issues

13. Policy Updates

We may revise this Shipping & Delivery Policy periodically to reflect operational, legal, or business changes.

Any updates will be posted on this page along with the revised effective date.

14. Contact Information

If you have questions regarding shipping, delivery, or order fulfillment, please contact us:

Business Name: Key Office Equipment

Address: 6221 N Shore Dr, Baton Rouge, LA 70817, USA

Email: Contact@Workstationers.com

Website: Workstationers.com